Blackweb, Walmart’s inexpensive house brand (think Best Buy and Insignia or Rocketfish), is the retail giant’s attempt to stealthily infiltrate their own store, letting the orange and black boxes compete against brighter brands like Logitech and the rest with cheaply made products that can be had for cheap. As we’ve come to expect from such synergistic marriages Walmart has loaded up their Blackweb Wireless Touch Keyboard with so many features and functionality for such a low asking price they almost outweigh the poor experience and build quality. Almost.

Blackweb Wireless Keyboard User Manual
Black Web Wireless Keyboard Manual Setup

Even the packaging is super-cheap – the two AA batteries (included) and USB dongle weren’t even secure and fell right out of the box. No biggie: simply snap the dongle into an free USB slot on your Windows/OSX/Linux/Chrome OS machine and you’re ready to start typing and pointing your way from a reasonable distance. What could possibly be simpler?

This is a cheaply built set of keys, and unapologetically so. The plastic-on-plastic clicks are loud, the body molding catches every smudge and scratch, and you can hear the batteries rattling in their cage. I’m not going to say much about the typing experience except there is one: accuracy and comfort were secondary in its design. I’ve used worse keys (much, much worse) but having to rely on such plastic clicks like these would never, EVER be my first or second choice.

On back is the requisite On/Off switch and Connect button, and apart from the battery bumper – which doubles as the keyboard’s stand – that’s it. In fact, the key layout and travel distance look and feel almost exactly like Best Buy’s Insignia USB Keyboard, minus the cord. Surprisingly, a numberpad is available, though each digit has been reduced to half their original size, with a “00” key added for good measure.

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Of course, the biggest attraction here – besides the price – is the built-in trackpad, albeit a super tiny one, which allows for quick cursor movement and light single and double-tapping sans mouse. Two-finger scrolling works, single taps are left-click and three-finger taps bring up the context-menu; none of the fancy Windows/OSX gestures work, however, as this is strictly a drag and tap affair.

Actually using the touchpad is spotty, literally. My right hand kept brushing the trackpad, which can’t be turned off, sending the cursor all over the place. Speaking of cursors, the drag-speed is slow as molasses, and the compromise between having both numberpad and touchpad doesn’t seem worth it. I can’t imagine anyone using this setup for serious number-crunching at a desk, much less from the comforts of a couch across the room. It would’ve been better they excised the itty-bitty numberpad altogether and given the touchpad more room to play.

A top row of equally microsized function keys splayed across the top with standard media keys at the ready (back/forward/play/pause, volume up/down/mute, etc), though this means pushing more useful keys like Scroll, Insert, Print Screen, and Delete to half-size status. The same goes for Enter and the poor arrow keys, shrunken and relocated to the most finger-unfriendly location imaginable: under the left-Shift key. Say goodbye to muscle memory!

In the not-too-distance past you’d have to scour the darker corners of the web and take your chances on a cheap Chinese option to get all these features found in the Blackweb Wireless Touch Keyboard at such a low price; Walmart’s just done the heavy lifting and made things a lot more simple. It’s not a solid replacement keyboard where comfort and accuracy are paramount, but for those wanting a solid wireless keyboard with basic touchpad functionality that works well from comfy couches across the room? You could do worse.

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Common computer issues can be a funny thing. Sometimes, no matter what you try, there never seems to be a solution. In the end, the problem often turns out to be either something elementary you overlooked or something more complex you never considered.

Then, there’s always the trusty ol’ reboot, which works almost every time. Having network errors? Try a restart. Is your computer locking up for seemingly no reason? Reset. Did the audio cut out randomly? You get it, reboot.

When it comes to certain peripherals, though, the fix isn’t always so cut and dried. Bluetooth and similar wireless keyboards, for example, may incur issues of their own which prevent them from syncing with a computer properly.

Most people who cannot find a solution independently will either contact or visit a tech support business to enlist help. However, doing so is almost always a waste of time and money, at least when it comes to Bluetooth and wireless keyboards. Why?

Because just like with a computer, the keyboard issue is generally either straightforward — which you can fix through regular troubleshooting — or more complicated, which a tech support crew wouldn’t be able to help with anyway.

For instance, have you ever had your keys stick or stop working entirely? The fix may be as basic as replacing them instead of buying a whole new keyboard.

If your wireless keyboard has stopped working, you may be able to fix it yourself and avoid paying costly repair or service fees. Here are some things you can do to try and remedy the problem.

Check the power supply

Being wireless, most Bluetooth and similar keyboards require batteries, which gradually lose their charge. You’d expect the keyboard to turn off entirely with low batteries, but that’s not always the case. Low energy supply can do weird things to electronics. LED indicators might come on, for example, but the rest of the device might fail to work.

Always start with the power supply. Check to ensure the batteries are seated or installed correctly in their compartment. If they are, try installing a new set of batteries in case the old ones are close to drained. It’s always best to use lithium-ion batteries for electronics, especially those that have a higher power draw, as wireless keyboards do.

Check the USB receiver

In an ideal world, all computers would come with built-in Bluetooth or wireless connectivity. A majority of laptops, tablets, and Chromebooks do, but desktops usually do not. That’s why wireless peripherals always come bundled with something called a dongle, or receiver. You plug the dongle into a USB port of the computer, which allows the wireless keyboard and computer to communicate with one another.

The receiver can also cause problems during operation. If the USB port it’s plugged into is malfunctioning, for instance, the data won’t transmit correctly. Other devices can also cause interference, such as appliances, electronics, and even other Bluetooth units.

First, try

Blackweb Wireless Keyboard Manual